Examples of Social Media in Email Marketing
In looking through some recent work our team has been busting out I wanted to share a few examples of how we have been using social media in email marketing. Now I know I have busted the chops of others lately, and I am sure that we have things to test and learn still as well, but here are three examples that I find to be well executed from our team.
Why not use it in a Welcome campaign? What an ideal point to introduce it. If social media is a prime part of your overall digital marketing you need to make sure it is out in front of them. And adding not forcing social media introductions in a welcome campaign work well. These touch points are going to be one of your highest performing campaigns EVER so choose your focus wisely. If you have other goals do not make social front and center, but do introduce it in.If you have read this blog for any time at all, seen me speak, or worked with me on your campaigns you know how important I find welcome emails to be in a program.
In looking at the Community site we built for Wacom (now 3 generations/versions in) for PenScrappers we made sure it was part of the email template in a way that stood out but did not steal the attention of the goals of getting started and exploring content. It is a light way to include it in the flow of the email and actually becomes a nice way to leave it as an expected element in future emails.
When working with Banfield they wanted to use email to introduce their subscribers to what they were doing in three social media channels. Now instead of just saying follow us/friend us they choose to add some value around what they were doing in these channels and showing a little of each in a way that reveals what is going on while leaving a little bit behind the curtain to help to engage the click. When you put some context and show what they might be interested in adding to the social tools their subscribers were already using, they actually help to build value and a story as to why it might be something or somewhere they would want to engage. People LOVE their pets and giving content that helps them with these relationships they cherish helps to solidify the approach.
With a new branded entertainment game show/interactive game we built for Starlicious this year (now don’t go losing yourself for the next 2 hours catching up with celebrity gossip and playing for prizes) we used a combination of the survey after we published a majority of the shows to then engage with the social channels. When introducing a new brand/property it is important to first build the relationship before asking them to take some steps that might not make sense. If you are to simply tell people to jump in and engage in these social channels without proving the value of your content you simply create a reason for churn. And the goal is not a constant battle for new points of engagement, but prolonged engagement that supports the building/continuing of relationships.
We also did something a little different by introducing one of their brand partners, Gain, as the channel for the Facebook relationship, as they have commitment to the channel and content to support it. Why bit off more than you can chew? It is better to focus on building and supporting one than to try to take on everything. Being fortunate to have a partner to not only promote but tie in and support benefits everyone with this method/approach.
So how are you tackling your company’s approach to integration, introduction, and value positioning by using email to support your social programs. There are many ways to do it, and I am not saying that we always do it right, but hopefully these are three examples that might help you think about how it might work for you and your email subscribers in a positive way. Happy Tweeting.
Why not use it in a Welcome campaign? What an ideal point to introduce it. If social media is a prime part of your overall digital marketing you need to make sure it is out in front of them. And adding not forcing social media introductions in a welcome campaign work well. These touch points are going to be one of your highest performing campaigns EVER so choose your focus wisely. If you have other goals do not make social front and center, but do introduce it in.If you have read this blog for any time at all, seen me speak, or worked with me on your campaigns you know how important I find welcome emails to be in a program.
In looking at the Community site we built for Wacom (now 3 generations/versions in) for PenScrappers we made sure it was part of the email template in a way that stood out but did not steal the attention of the goals of getting started and exploring content. It is a light way to include it in the flow of the email and actually becomes a nice way to leave it as an expected element in future emails.
When working with Banfield they wanted to use email to introduce their subscribers to what they were doing in three social media channels. Now instead of just saying follow us/friend us they choose to add some value around what they were doing in these channels and showing a little of each in a way that reveals what is going on while leaving a little bit behind the curtain to help to engage the click. When you put some context and show what they might be interested in adding to the social tools their subscribers were already using, they actually help to build value and a story as to why it might be something or somewhere they would want to engage. People LOVE their pets and giving content that helps them with these relationships they cherish helps to solidify the approach.
With a new branded entertainment game show/interactive game we built for Starlicious this year (now don’t go losing yourself for the next 2 hours catching up with celebrity gossip and playing for prizes) we used a combination of the survey after we published a majority of the shows to then engage with the social channels. When introducing a new brand/property it is important to first build the relationship before asking them to take some steps that might not make sense. If you are to simply tell people to jump in and engage in these social channels without proving the value of your content you simply create a reason for churn. And the goal is not a constant battle for new points of engagement, but prolonged engagement that supports the building/continuing of relationships.We also did something a little different by introducing one of their brand partners, Gain, as the channel for the Facebook relationship, as they have commitment to the channel and content to support it. Why bit off more than you can chew? It is better to focus on building and supporting one than to try to take on everything. Being fortunate to have a partner to not only promote but tie in and support benefits everyone with this method/approach.
So how are you tackling your company’s approach to integration, introduction, and value positioning by using email to support your social programs. There are many ways to do it, and I am not saying that we always do it right, but hopefully these are three examples that might help you think about how it might work for you and your email subscribers in a positive way. Happy Tweeting.
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